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General discussion

Outlook 2011 for Mac SP!

Apr 19, 2011 12:27PM PDT

Ever since I applied SP1 to Microsoft Office for Mac 2011, I can no longer access my one Exchange account in Outlook for Mac. The program asks me to enter my ID and password but after I enter them, it again comes up with the request for ID and password. I verified those by creating a PC Outlook account and all worked as it should.

Discussion is locked

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Post 1 of 1 Outlook 2011 for Mac SP1
May 3, 2011 1:32AM PDT

My team is having the same issue with three MACs. We did not have this issue prior to loading SP1. I have only found this other report here. I find it difficult to believe I have a server issue becasue it did not do this before the SP was loaded. Now I'll have to back it out to get productivity back.

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(NT) Any success with MS Support?
May 3, 2011 9:18AM PDT
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No assistance from Microsoft
May 3, 2011 10:08AM PDT

The Microsoft site directed me to the forums so, no, their support didn't really do anything for me. I did use the comment function within Outlook but it indicates that one should not expect a reply to submissions like that.