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Outlook 2010 exchange account ,,,,search not working propar

by zillah2004 / November 18, 2013 8:05 PM PST
zillah2004 has chosen the best answer to their question. View answer
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All Answers

Best Answer chosen by zillah2004

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It Depends On How You Connect To Your Exchange Server
by Grif Thomas Forum moderator / November 19, 2013 12:05 AM PST

The article you linked refers to "local" indexes that reside on a user's computer in the .pst file, etc.. For most exchange driven mail, the messages and indexes reside on the remote server and you may not have a local .pst file which contains your messages, therefore it can't be indexed.. If that's the case here, I suggest contacting the IT folks that maintain the exchange server and see if they have any advice.

Hope this helps.


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When I access OWA ( Outlook Web Access) and search for somet
by zillah2004 / November 19, 2013 3:55 AM PST

Hi All , thanks for your inputs

((For most exchange driven mail, the messages and indexes reside on the remote server))
When I access OWA ( Outlook Web Access) and search for something it gets displayed.....Shouldn't that indicate nothing wrong with indexing on the remote server ?


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Re: local copy
by Kees_B Forum moderator / November 19, 2013 4:10 AM PST

It might be a configuration thing, but at work (using Windows 7/Outlook 2010 with an Exchange server) all mail folders on the server are replicated to an .ost-file on my laptop. So all searches are local.


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by R. Proffitt Forum moderator / November 19, 2013 5:26 AM PST

That's an entirely different animal from OL2010. We rarely deployed that for reasons well publicized. So your guess and google may be as good as mine but the IT staff should answer. It's what they get paid to do.

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Our Exchange Creates Nothing Local...
by Grif Thomas Forum moderator / November 19, 2013 11:46 AM PST least nothing that can be indexed, but yours may be different. (If we disconnect from the network, Outlook no longer works or shows anything, unless you allow it to show archived stuff, which DOES reside on the computer locally.) Contacting your Exchange folks should take care of it.. And as Bob pointed out, OWA is something totally different from Outlook 2010 connected to the Exchange.

Hope this helps.


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Formating PC fixed the issue
by zillah2004 / November 29, 2013 7:59 PM PST

Hi All

Just to update you
Recently I formatted my laptopand installed fresh copy of windows and fresh copy of office, every thing working fine now, although I don't know which one fixed the issue formatting the laptop or installing fresh copy of office


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It appears others have that issue too.
by R. Proffitt Forum moderator / November 19, 2013 12:15 AM PST

"I had a lot of problems with the build in outlook search, I rebuilt the index different times, but nothing worked! So decided to use an external search tool for Outlook and voila everything works perfect now! Oh by the way the tool I decided for is Lookeen, small and easy in use!" (from your own link.)

As I don't have 2010 to test and you have an mail server it's time to let your IT loose on this one. As a workaround I have copied the sent folder to another folder to do a search there. Crude but worked so I chalked it up as another bug.

Now before you ask, Microsoft has never released source code so any bug fixing would be at their discretion.
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Recanting a little.
by R. Proffitt Forum moderator / November 19, 2013 12:29 AM PST

As Grif noted it may not be a local copy. My workaround is just that and rather than call it a bug, it is likely a limitation.

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