Computer Help forum

General discussion

Outlook 2007 emails and Links

Question about Outlook 2007 emails.....I currently use Windows 7, TrendMicro Antivirus, with OUtlook 2007 but for some reason can't get hyperlinks in emails to open. I keep getting an error message saying there are restrictions on this computer which prevent them from opening....but I am using Outlook as Administrative.and have shared all files on my computer...Any ideas out there? All help is appreciated more than you will ever know.

Discussion is locked
You are posting a reply to: Outlook 2007 emails and Links
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: Outlook 2007 emails and Links
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.
Collapse -
That is what you want

In reply to: Outlook 2007 emails and Links

That is what you want. Outlook and Outlook Express in particular have been hit in the past with bugs where URLs are obfuscated. Meaning the URL looks like it might be going to say but really is going somewhere else. You type in your username and password and then a couple days later find a bunch of charges to your credit card you didn't make.

You should ALWAYS, and this is regardless of email program, copy and paste a link from your email program into your browser. Then you take a second to inspect the URL for things like secondary redirects (is there a second http) and also does it appear to be the same URL in the browser address bar as in your email client? You don't need to go character by character, but do they seem the same?

It only takes 2-3 seconds to do this, and it can save you from countless phishing and social engineering attacks. You're even further protected if you're not using Internet Explorer as your web browser. Those bugs that hit Outlook and Outlook Express were actually IE bugs. Both programs use IE to render all messages, so IE bugs can affect Outlook and Outlook Express, and IE will almost certainly forever hold the distinction of the most insecure web browser of all time. But even using IE, you'd be better off copying and pasting URLs.

And just for the record, you can rant all you want about how you shouldn't have to do this; you won't get any arguments out of me. However, the reality of the situation is that you DO. Until we become one big happy utopian society, there are certain facts of life that are unfair but also unavoidable. Like there will be people who are out to make a quick buck at the expense of others. Just like you need to mind your wallet in the city, you need to mind what you click on the Internet.

Collapse -
I will not tell you what you want ...

In reply to: Outlook 2007 emails and Links

as Jimmy did because obviously you want the link to work.

Outlook security settings will cause such blocked attempts at using hyperlinks.

If the actual message you see is - ""This operation has been cancelled due to restrictions in effect on this computer."
You receive an error message when you click a hyperlink in Outlook
Operation cancelled "

"When you attempt to open a web page from a link in an email message and get this error: "Operation was cancelled due to restrictions in effect on this computer", it?s not an Outlook error. It?s a problem with Internet Explorer.

Unless this is a work computer and your administrator has set restrictions, it?s a corrupt registry key used by Internet Explorer. The usual fix is to reset web settings ? in Control panel, Internet options or IE?s Tools, Internet options, go to the Advanced tab and reset the web settings.

If IE is not your default browser, reset its web settings than make your preferred browser default after you verify the error was fixed."

If that doesn't work try this for other "fixes" -

You might also try this simple batch file cure for the problem -

Collapse -

In reply to: I will not tell you what you want ...

For the assistance with my email problems. I will look into the suggestions below. I appreciate your help! Deb

Collapse -
I just assumed

In reply to: I will not tell you what you want ...

I just assumed that they DON'T want to increase the odds of them giving out sensitive information, having their bank accounts cleaned out, credit cards maxed out with bogus charges, credit rating destroyed due to identity theft, that sort of thing. Seems like a perfectly reasonable assumption to me. What rational person would WANT to increase the odds of any of those things happening?

Adapting a story from my sister-in-law who did graduate work using apples intentionally laced with ecoli... Let's say I was visiting her lab. I don't know with 100% certainty that any given apple I may come across is contaminated with ecoli, but I do know that her research involves apples laced with ecoli. By your argument, since I missed lunch I should just eat an apple anyway. I should just ignore the fact that there's a very good chance I will be VERY sick and VERY uncomfortable for the next few days. Screw the risks, I'm hungry NOW!

Or a simpler analogy... I'm in a hurry and need to cross a busy street. Is it better to wait for the signal, arriving a little late to my appointment, but safe. Or, should I just dash across the street heedless of whether or not there are any cars coming? Which do I value more? Getting to my appointment on time, or getting there safely? You can't account for all dangers, but does that mean you should intentionally increase your exposure to known ones? Does that sound logical to anyone?

I don't limit myself to simply solving the problem at hand. Sometimes solving the problem at hand creates bigger problems somewhere else. Eating an apple with ecoli might cure my immediate hunger, but I'm going to spend the next couple of days getting an up close and personal look at my toilet bowl on top of being miserable. There's also a personal element to it. I don't like spam, don't know many people who do besides spammers. If a person has one unsafe habit, it's a good bet they have more. Odds are, if a person is just blindly clicking on links in emails, they're blindly clicking on links other places. Was a person posting on one of these forums a couple days ago. Random person sent them a link on Facebook or one of those stupid "social networking" sites. Guy clicks on it, downloads some file, runs it, and ends up with some nasty malware. Doesn't take much to get from there to saying the payload on that file was the client end of a botnet which is spewing out spam.

I would hope that people here would have a little more social responsibility than exhibited by Edward, but clearly I am expecting too much out of people. Maybe one day we'll all wake up and find we now live in a Disney movie where everything is all peaches and rainbows. No one will try and scam anyone else, send spam for fake viagra, claim that they suddenly came into millions of dollars they need an off-shore shelter for, assume another person's identity to make unauthorized purchases. I would love to wake up one day and live in that world, but last I checked we still live in a world where all those things, and more, happen daily. So excuse me for trying to do my part to make it a little bit better for everyone.

Collapse -
Before ranting about Microsoft ...

In reply to: I just assumed

Outlook and Outlook Express (and maybe Windows Mail and Windows Live Mail also?) it might be better to ask the OP to find out if this is an error with his browser (most likely) or with his mail program (unlikely) pr maybe some setting in his antivirus program. Easy to test by installing Thunderbird and temporarily disable Trend.

Personally, I've never had any negative effect from clicking on a link in a mail, as far as I remember. Although I must admit I'm careful when I click on a link in what's obvious spam or even totally unexpected mails from people I know.
But I'm certainly not yet as paranoid as some other people are.


Collapse -
Most people are aware that ...

In reply to: I just assumed

placing the cursor on a hyperlink in either Outlook or Outlook Express will show the ACTUAL URL in the status bar - and most users know that if it is different they should proceed with caution or they are already aware that the link has been shortened for convenience.

Rants anbout Outlook and Internet Explorer are wastes of bandwidth! I have used them for many years and my PCs are probably more secure than most with Firefox or other mail clients. All it takes is actively setting security to your individual requirements.

Collapse -

In reply to: Most people are aware that ...

Yes, because your experiences represent the sum total of the MILLIONS of other people out there. And all the people who have posted on just these forums, complaining of issues related to malware, are all just faking it. Edward O'Daniel has spoken from on high, and he says that the whole malware threat is just a hoax.

And you seem to quickly forget a bug that hit IE about three different times, where it had issues properly interpreting certain non-printable codes inserted into URLs. I think one of them was as simple as %20 which is used for a space. Some people figured out that IE, and subsequently Outlook and Outlook Express, would stop parsing URLs when they encountered one of those. At least as far as what URL was DISPLAYED in the browser or email program.

I'm not ranting about Microsoft or any of its products, I'm merely pointing out that certain programs have very high rates of attack. Internet Explorer, Outlook, and Outlook Express ranking top among them all. And thus I question the wisdom of intentionally subjecting yourself to the increased risk they represent. I mean, if I wanted to live in a hazmat suit, I could probably build my house on top of a toxic waste dump and be perfectly fine. But who in their right mind would want to do that?

I'm among the first to say that Firefox or whatever else is not a guarantee of security, just like rolling up the windows and locking the door isn't a guarantee your car won't be broken into/stolen. There's a certain onus on the individual, but it just seems downright stupid to intentionally use some product that is KNOWN to have numerous and grievous security issues, regardless of who the vendor of the product is. Microsoft just happens to have a couple of very high profile programs that are also very insecure.

It IS rather telling that you take what is essentially my repeating what any security expert would tell you is good advice -- Avoid any product that is widely known to be insecure -- and interpret that as some kind of anti-Microsoft commentary. I didn't even mention Microsoft, just a couple of their programs. Unfortunately for you, that didn't escape my attention. I find it rather insulting that you think such a clumsy and obvious attempt at misdirection would work. Step up your game, or get off the playing field. Or in this case, just give up, because there is no logical argument you can make that will support your view.

Collapse -
I dsay again Scottie --

In reply to: Yes

All it takes is actively setting security to your individual requirements

NOTHING in there about malware being simply a hoax, but a simple statement that ONLY THE USER can control security at their end. If you, the user, do not know how to make use of the browser and mail client security settings and prefer to just use another browser or mail client that are "less targetted" you are left at the mercy of the default security settings UNLESS you take the time to actively set the security settings to your individual requirements. (where was that mentioned before" Oh yeah, in reference to Internet Explorer and Outlook.)

Tell us about the bugs that had Firefox on the ropes as a backdoor into the OS more than a few times if you are going to mention the bugs that IE has had - what it means is that NO APPLICATION is 100% secure (not even good old SendMail used for many years by Unix and Linux and even Microsoft before just SOME of the holes were discovered and more years until most of the holes were fixed.

Agani - All it takes is actively setting security to your individual requirements

Popular Forums

Computer Newbies 10,686 discussions
Computer Help 54,365 discussions
Laptops 21,181 discussions
Networking & Wireless 16,313 discussions
Phones 17,137 discussions
Security 31,287 discussions
TVs & Home Theaters 22,101 discussions
Windows 7 8,164 discussions
Windows 10 2,657 discussions


Enter to win* a free holiday tech gift!

CNET's giving five lucky winners the gift of their choice valued up to $250!