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Outlook 2003 will only read e-mails in plain test

by rheumsailor / August 28, 2009 12:35 PM PDT

I have windows XP Pro and office 2003. Without any reason I can think of my Outlook e-mails have been converted to plain text. All of the settings are set for conversion to HTML and the box is unchecked that instructs conversion to plain text. I receive the mail through an Exchange server but using a different computer they come in HTML. Once converted to plain text, they stay that way even when viewed by web mail. I even tried reinstalling Office. Any suggestions would be appreciated.

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What does the manager ...
by Kees Bakker / August 28, 2009 11:42 PM PDT

of the Exchange Server say about this?

My guess is a setting, especially if the reinstall didn't work. Try deleting and recreating the Windows account to see what happens; this deletes and recreates all your personal settings also.

Kees

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plain test vs HTML
by rheumsailor / September 4, 2009 1:34 PM PDT

My system manager was reluctant to delete and set up the account again so I tried a system restore and that did the trick.
Thanks for the suggestion.

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