This is a bad year to ask. Here's why.
http://www.eweek.com/article2/0,1759,1605392,00.asp
Not only did they halt production but closed off access to the programming information to their units. This is not unlike a child that not only leaves the playground but takes all the toys and locks the playground gates.
I'd ask for a refund if your Sony doesn't work as you expected it to.
Bob
Can I hot sync my Clie PDA so I can manage my
Contacts and calander on both?

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