This is a bad year to ask. Here's why.

http://www.eweek.com/article2/0,1759,1605392,00.asp

Not only did they halt production but closed off access to the programming information to their units. This is not unlike a child that not only leaves the playground but takes all the toys and locks the playground gates.

I'd ask for a refund if your Sony doesn't work as you expected it to.

Bob