>>We set all replies to be in Plain Text. This promptly strips any html code so we work around any funny games that html will play on us.
WOW! Talk about an arrogant, dismissive non-answer to a question! I was looking for the answer to a similar problem with my Outlook client running on XP-SP2; 512MB RAM; Several GB of hard drive space; and a Pentium 4, 2.53GHz processor; but I obviously came to the wrong place!
I don't want to hear about how your client is set up unless you have had and solved the same problem for which I am seeking help. Like the person you blew off, I'm looking for answers as to why Outlook, which is clearly designed to handle HTML--and handles it fine in previous versions--under certain circumstances stops responding and requires using Task Manager to close the program and if there are any patches or other solutions to the problem.
What happens is that, when responding to an e-mail, suddenly the cursor will begin flickering rapidly and incessantly, and the program freezes. The flickering cursor continues until the program is stopped using Task Manager, which sometimes takes three or four minutes.
In my case, it seems to be associated with the installation of IE8. Before IE8 was installed, I never had the problem, but IE7 is a crappy browser. Fortunately, I use Firefox and don't have to deal with IE's problems; but when it interferes with programs that have never before given any problems whatsoever, it's time to do something; so it seems that I'm going to have to uninstall IE8 and go back to crappy old IE7 and hope that everything goes back to normal.
So, thanks for nothing, there Bob.
I intended to just leave the site when I saw that CNET didn't have an answer; but I couldn't exit this site without commenting on your reply to someone who came to CNET--a trusted Web site with a good reputation for helping people solve their computing problems--for help. Frankly I was surprised at your attitude and response to the question.
No need to post a response to this post. I just wanted you to know that I will never give CNET another hit or another minute of my time because of your attitude. You can bet that, for every person who responds the way I did, there are a few hundred others who will just abandon CNET forever without a word of response. After this is posted, if there's a way to cancel my account at CNET, I will do that, as well as cancel the newsletter that I have received for a few years now.
Perhaps you are just too arrogant to care, but I have no tolerance for arrogant, self-important smart alecs.