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General discussion

Outlook 2003 (or XP)

Apr 8, 2005 3:57AM PDT

Please help! the following message keeps popping up when we reply to a particular individuals calendar invitations: The e-mail account does not exist at the organization this message was sent to. Check the e-mail address, or contact the recipient directly to find out the correct address.

The thing is the VP had given an individual access rights to her calendar but that individual is no longer with the company... The individual's email account has already been deleted and she no longer appears in the "permissions" tab for that calendar. Does anyone know why we would get this message?

Discussion is locked

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Please clarify.
Apr 8, 2005 5:58AM PDT

As I understand the situation:

- Invitation is sent by A.
- Reply to invitation (accept or refuse) is automatically send to B.
- B was authorized for the calender, when still employed but left the company and email-address is deleted.

Probably (but not explicitely stated)
- B used to send invitations for A and receive the replies, being a secretary, and now A is without secretary and sending her own invitations and - of course - wants the replies send to her

That must be a setting somewhere. I can't help, but just ask you to tell other readers if I correctly interpreted the situation. Please correct it if I'm wrong.

The workaround seems to re-enter B's email address in the system and set a rule to automatically forward all received mails to A. It's a little bit clumsy, and undesirable in the long run, but it should help until you find the setting.

Hope this helps.

Kees

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Clarifying
Apr 11, 2005 2:58AM PDT

Thank you, Kees!

Yes, this is correct with the exception that B never sent invitations for A. B simply had remote access rights to A's calendar. So everytime A sent out a calendar invite, B would also receive notification when someone accepted, declined or whatever...

Thanks for your help! Hopefully my message makes more sense now.