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General discussion

Outlook 2003 Fatal

by BarbaraDK Jun 18, 2010 10:45PM PDT

Have a Dell Optiplex, purchased 2006-7, XP, MS suite 2003 version.
No upgrades to any of the above software...

Days ago - Outlook 2003 tells me FATAL crash -
I cannot get into Outlook [continual error message; send MS report; error loop, etc.]
I also cannot find any .pst files to try to repair??

Yes, probably had too many emails [800+??], but w out finding .pst files how can I recover?
Can I just re-install MS Outlook - or do I have to install Suite???

Please help this tech neophyte ....

Discussion is locked

1 Posts

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Re: pst file

by Kees Bakker Jun 21, 2010 5:27AM PDT

By default the pst-file in XP is in
C:\Documents and Settings\<your user name>\Local Settings\Application Data\Microsoft\Outlook folder and it's called Outlook.pst. Did you have a look there? The folder might be hidden, then set Explorer to show hidden files and folders.

Reinstalling Outlook from the CD probably won't help. Repairing the .pst file might.

Kees

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