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Outlook 2003 failure

by andy9406 / January 30, 2009 11:09 PM PST

I have been using Outlook 2003 as part of Office Professional 2003 under Vista Home Premium for some time. Suddenly as soon as Outlook starts up it displays a list of the in-box e-mails then windows shuts it down with a message that it has found a problem and needs to shut down.
Tried uninstalling and re installing, full virus scans with Avast and AVG but no success.

Any ideas would be welcome

Regards Andy9406

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Try Outlooks safe mode.
by Kees Bakker / January 30, 2009 11:15 PM PST
In reply to: Outlook 2003 failure

That's something like:
"C:\Program Files\MS Office\OFFICE11\OUTLOOK.EXE" /safe

Substitute the correct folder name for your system.

This command runs Outlook without add-ons. If it works OK now, there's some add-on interfering. Find out which one and disable it.


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by andy9406 / January 30, 2009 11:20 PM PST

I'll try that as soon as possible as it isn't something I thought of

Regards Andy9406

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Thanks 2
by andy9406 / February 2, 2009 1:02 AM PST
In reply to: Thanks

Using your idea then cleaning up the message folders appears to have worked.

Many Thanks


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