They'll verify that legitimate license and help you out. If so, they'll ship you a new CD since media defects get you a free replacement.
Just FYI: No one helps anyone here is there is a doubt you have a pirated copy.
I installed Office 2003 from a Cd I got from my school and all the apps work except Outlook - I am using XP media Center edition with sp1 - i get this in the error message - AppName: outlook.exe AppVer: 11.0.5510.0 AppStamp:3f1380f0
ModName: outllib.dll ModVer: 11.0.5608.0 ModStamp:3f35d24e
fDebug: 0 Offset: 0013cd4f
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\843956984.cvr - i tried to find this file but it seemingly does not exist
any help - i prefer Outlook for e-mail over outlook express which does work