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Outlook 2002 part of Office XP

When I go to download new mail outlook crahes.

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Download what?

In reply to: Outlook 2002 part of Office XP

Your post is so lacking in details I can't even begin to guess what you are saying.

Try again please. Don't forget....

"Please read before posting

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem
".

One thing to note. You cannot download Outlook. It comes with the Microsoft Office XP Setup disk you have.

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Re: Outlook XP crashes when downloading mail.

In reply to: Outlook 2002 part of Office XP

I'd start with making a new Windows account, setting up Outlook there and see what happens if you start receiving your emails. If that works OK, it's a sign (if not proof) that something is wrong with Outlook related data in your current profile. Could be:
1. The pst-file is damaged or too big. Try to compact it.
2. An add-on that's coupled to Outlook. Try running Outlook without add-ons.
3. A setting. Those are the most difficult to find.

If Outlook doesn't work in the new Windows account either, it's a bigger problem also.

Kees

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