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Outlook 2002 HotSync problem after installing Office XP Service Pack 3

by ahw30045 / March 10, 2004 7:19 PM PST

I am having Outlook 2002 HotSync problems after installing Office XP Service Pack 3. I am using HotSync Manager 4.1.0 to synchronize my Palm Tungsten T3 (with Outlook conduits).

Since installing the SP3 released yesterday, I have to give permission for HotSync to access my Outlook Contacts, etc. It is a small nuisance to give it permission each time, but still a nuisance. Is there any way to allow this access permanently?

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Re:Outlook 2002 HotSync problem after installing Office XP Service Pack 3
by R. Proffitt Forum moderator / March 10, 2004 8:23 PM PST
http://groups.google.com/groups?selm=uJ5uXcbKBHA.1840%40tkmsftngp02&oe=UTF-8 is one solution where the vendor updated their software to not trigger the security dog.

Palm knows the answer to this one, I've read it a few times, but can't remember the "error message" or "words" that Outlook pops up with. Since you didn't post those words and I can't remember, I'll share the solution is known.

You'll find it.

Bob
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Outlook 2002 HotSync problem after installing Office XP Service Pack 3

This is the message generated by Outlook 2002:

A program is trying to access e-mail addresses you have stored in Outlook. Do you want to allow this?

If this is unexpected, it may be a virus and you should choose 'No'. Allow access for ______ minutes"

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Did you contact Palm?
by R. Proffitt Forum moderator / March 13, 2004 10:48 PM PST
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Re:Did you contact Palm?
by ahw30045 / March 14, 2004 2:44 AM PST
In reply to: Did you contact Palm?

You are correct: I am still in "waiting" mode to receive an answer from Palm (but I have submitted it). I have downloaded the latest Palm Desktop and Outlook conduits for my Tungsten T3.

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