Office & Productivity Software forum

General discussion

Outlook 2002

by JohnMusick / February 23, 2005 5:01 AM PST

When sending attachments that are large files or 10 or more small files they never finish and get out of the outbox. The status keeps changing the percentage sent from 80 to 100 and back again to 80. But the E-mail is sent out 5 or 6 times to the right address. I have to cancel the E-mail to get it out of the outbox.
I also use Eudora and do not have this problem.
Any advice ?

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Tell if your machine has all Office updates.
by R. Proffitt Forum moderator / February 23, 2005 5:25 AM PST
In reply to: Outlook 2002

Also, Outlook has some patches you only get if you call it in. Have you called this in?

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Outlook patches
by JohnMusick / March 17, 2005 11:21 PM PST

Who and where do you call to get the updates ?
Thank you

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Mother.
by R. Proffitt Forum moderator / March 18, 2005 12:41 AM PST
In reply to: Outlook patches

It's Microsoft. The phone numbers vary with the country you are in, but such are at... microsoft.com OFFICE UPDATE will get the released updates, but if the problem continues, you call it in.

Bob

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Just thought of something.
by R. Proffitt Forum moderator / March 18, 2005 12:42 AM PST
In reply to: Outlook 2002

You didnt' tell if there was some antivirus plugin scanning such emails. There are reports of just such an issue. But you didn't mention your exact setup so I can't know if this is your issue.

Bob

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Antivirus
by JohnMusick / March 18, 2005 1:59 AM PST

I am running Trend Mirco. I killed the scan for a test
and it still worked the same way. Thanks.

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