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General discussion

Outlook 2000 to Thunderbird

Feb 11, 2010 7:54PM PST

Hey folks. I am considering a move from Outlook 2000 to Thunderbird and I have several issues that might be problems I created without realizing it. The biggest thing is that I think I am loosing a lot of email. I have multiple email accounts to handle several different business and persoanl interests and I allowed Thunderbird to "Import" all my accounts and setting from Outlook. Now, I keep getting the message alert notification wave sound but there is no email to be found in about half the cases.

I have much to learn about Thunderbird like why do I have a main Inbox at the top and another one listed under [Local Folders]->[Persoanl Folders] and worse, why I have [Contacts] And a [Persoanl Address book]. It seems all my Contacts from Outlook went into the Contacts in Thunderbird but I haven't figured out how to access them when I am generating an email. I'm still stuck typing in the name of who I want ot email.

I will have more time this weekend to figure some of that out but my main concern is where is all this email going that I "hear" coming in but not showing up in any of my email folders.

I guess you can tell I'm a bit frustrated right now but hey, that's how we learn. I would very much appreciate any helpful insights into the cryptic world of Thunderbird though, thanks.

Discussion is locked

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Not heard of that.
Feb 12, 2010 5:27AM PST

You say you can hear the chime when new email arrives, but do you also see a pop-up window just above the Notification area, (where the clock is), when the email arrives? My Thunderbird does that.

I wonder if you had any Message Rules set up in Outlook that were imported into Thunderbird? If so, you may want to check through them (Tools > Message rules), to see if they are still set up properly.

Other than that, I can only suggest you check through each folder in Thunderbird when you are notified that email arrives, to see where it has gone to.

Now, about your Address Book. I was playing about with mine, (also Thunderbird), and I now find I need help! Happy

When I opened my address book it displayed a Left Hand pane, showing 3 different books or lists. I could click any, and the full listing would appear in the right hand pane.

I suspect that you are missing that left hand pane and so cannot select any other book/list.

Why do I suggest that? Because whilst messing about, I clicked/dragged the divider between the two panes, and promptly lost that left hand pane. I can't get it back. Devil

Mark

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Need more playtime
Feb 12, 2010 8:30AM PST

I saw that message pop up a few times and I can't say for sure if I always found an email when I did see it. It's just a little scary hearing the wave play and not finding anything.

Everytime I hear it, I scan through all the folders listed even though I know some of them wouldn't have it. And I found that "Message Rules" thing and it is blank for all six addresses.

I did have one basic filter rule set up in Outlook and that was to redirect any message with [Spam} in the subject line to the deleted items folder. I let my AVG Pro do all the anti-spam examinations and put that in the subject line when it finds something. But much of my email is already scanned on my Internet server before it ever gets to my home computer. So it was rare for Outlook to even catch one.

I am beginning to suspect that maybe something other than an incoming email is triggering the new message wave sound.

With the address book thing, I'm still trying to figure out why I need two different folders, one called [Contacts] and another called [Personal address Book]. I wonder if I move all my contacts from the [Contacts] folder over to the address book, if that will help.

But I have all weekend to play with it now. Maybe I'm just spoiled by Outlook because it was so simple to use.

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Might just work
Feb 12, 2010 9:37PM PST

From everything I've read, Thunderbird is suppose to be a fantastic email client. But if you want to know how to screw it up and corrupt the hell out of it, I figured out how.

The first thing to do to really make a mess of things is to tell Thunderbird to go ahead and import everything from Outlook, especially if you have been using Outlook for over ten years and have large archives and lots of specialty folders. Thunderbird didn't merge these ito its own but just included them as additional folders and spends a long time loading all that crap when it starts up. When I did that, I figured that I would just sort it all out once it was in Thunderbird but what a mess. And when you have half a dozen accounts with different outgoing servers, well, that's just more fun you get to have.

So then I got this bright idea that since it was so new, I would just UNinstall Thunderbird and REinstall a fresh copy , only importing what I actually had to. Of course, that didn't work. Thunderbird found everything and included it again. I guess I should have spent some time stripping the regestry down after uninstallation to get rid of all traces. But again, I was impatient. So now, I have this long list of folders under [Local Folders] and I can't tell which ones Thunderbird wants and needs and which ones I can delete. I started deleting them at random to see what happens because I still have Outlook if I crash Thunderbird and I can always clean up and try again.

This may just turn out to be an interesting learning experience. I'm sure I'll figure out just what makes Thunderbird happy sooner or later. But as nice as everyone seems to think it is, I have to wonder if Outlook isn't the easiest client of all.

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Gmail AND Hotmail
Feb 14, 2010 7:38PM PST

I finally got my gmail account to start downloading into Thunderbird but Hotmail doesn't seem to be cooperating yet. I had Hotmail downloading into my Outlook 2000 without any difficulties but I was wondering if MS had some special way of not cooperating with an open-source program like Thunderbird.

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See if this guidance helps
Feb 15, 2010 4:39AM PST
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Awesome, THANK YOU!
Feb 15, 2010 7:58AM PST

I think it was checking the "SSL" that did it. Everything seemed right and after I did that, it started giving me my Hotmail.

That looks like all I can expect unless there is another tweak for another problem. I have several email accounts, one from the cable company that provides my Internet connection and another that is my main private email supplied by the web-hosting company I use. I like that one because I have full control over the size and everything. But I use that for friends and family only. I have a Gmail email for my online business transactions and I use Hotmail specifically for my forums and everyplace that wants an email address because I have it set up to dump everything into the junk enless I have the particular sender in my Hotmail address book.

When I use Outlook, and I compose an email, if I just hit the [Send] button, it defaults to my main home private email and provides the recipient with that address as a return address. But Outlook has a tiny little down-arrow to the right of the [Send] button that lets me select any of my accounts to be the one that my mail is sent from. That way, the return address I provide is which ever account I want it to be. From what I can see so far, Thunderbird won't let me do that.

I'm not sure if I can have multiple outgoing server addresses and especially when Gmail and Hotmail require "SSL" and my home addresses require that I have that unchecked.

So it seems that nothing is going to be easy here.

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That's good news
Feb 15, 2010 7:27PM PST

and you are welcome.

This other problem you described. I faced a similar problem with prior versions of Thunderbird, but specifically because I have two email accounts; one, like you with my broadband ISP, and the other with an emergency dial-up ISP, (for when broadband goes down). Opening Thunderbird and it would download email for the account of the ISP I was connected to at the time, but also, I could ask TB to download the other accounts emails. Both ISPs had an agreement to download each others emails on demand.

But sending emails was different. I had to be logged in to, (connected to), the ISP I wanted to send emails for that account. That was because of the different SMTP servers they each had.

Your situation is different in that you don't need to connect to the internet with anything other than your cable company ISP, because your other email account providers are not ISPs. However, like you say, their outgoing SMTP servers are different, and that may be the problem.

But having said that, Thunderbird 3 appears to be different. TB3 uses Tabs which help you manage different email accounts, and according to Mozilla, you should be able to send emails from different accounts in TB3, eg;

"If you like Firefox?s tabbed browsing, you?re going to love tabbed email. Tabbed email lets you load emails in separate tabs so you can quickly jump between them. Perhaps you?re responding to an email and need to refer back to an earlier email. Tabbed email lets you keep multiple emails open for easy reference.

Double-clicking or hitting enter on a mail message will now open that message in a new tab window. Right-clicking on messages or folders will open them in a tab in the background.

When quitting Thunderbird, visible tabs will be saved and will be restored when you open Thunderbird the next time. There is also a new Tab menu on the Tab toolbar to help you switch between Tabs."

(Copied from http://www.mozillamessaging.com/en-US/thunderbird/features/ ).

My underlining in the paragraph above to highlight what seems to be the ability to respond to emails from different accounts.

So, I think it is possible. As long as you have set up multiple Outgoing Server (SMTP), addresses in Tools > Account settings > Outgoing Server (SMTP), I don't see why this wouldn't work.

Mark

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Thank You once again.
Feb 16, 2010 7:48AM PST

I'm going to have to make sure I have version 3 which I think I do and then I will have to study up on this tabbed email. It looks promising.

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I have made up my mind
Mar 1, 2010 7:31PM PST

I have been using Thunderbird for two months now and I have to admit, for a free program, it is pretty amazing. I believe the straw that broke the camel's back was in forwarding email.

I like to forward selelct things. I delete most but occasionally, I get something really good and I want to share it. But I hate sending what I refer to as "dirty email". I hate all those forarding indentations and markers. So, when I am reading the original, I just drag my mouse over the good part that is usually located somewhere in the center, and then, when I hit the forward button, I do a [Ctrl+A] to selelct everything and hit [Delete] which gives me a clean slate. Then when I do a [Right-click] and [Paste], I get a perfect original without a bit of the garbage that gets added on at the end and none of the forwarding information at the beginning. It looks as though it was the perfect original.

If you try that in Thunderbird, you don't get the images, just blank boxes. In Outlook, you get a perfect original. I have to say that in my opinion, Outlook has it all over Thunderbird in ease of use. Especially when it comes to "sending" email and being able to easily choose which of your email addresses you want your email to originate from.

It looks like I have to hand it to Billy boy. I think he has earned the money I'm going to spend.

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So you're going with Outlook?
Mar 1, 2010 7:57PM PST

Good luck with your choice. We all work better with 'what works for us', as they say, so I hope it works well for you.

Mark

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Outlook it is
Mar 2, 2010 7:24AM PST

I've been using Outlook for ten years and have been very happy with it. But I am preparing to buy or build a new computer and that will mean moving up to Windows 7. The Outlook I have is from my Office 2000 and from what I've been able to determine, will not be compatable with Windows 7. So I will have to buy either a new version of Outlook or a new Office Suite. But I am too spoiled with the way Outlook works and I want to continue using it.