Computer Help forum

General discussion

Outlook 2000 Memory Problem?

by MM30102 / February 8, 2006 3:21 AM PST

I work in a small office where we are having intermittent problems with Outlook 2000. We have 2 PCs running Windows XP Home Ed Vers 2002 (one SP2 and one SP1).

We have MS Office 2000 and use Outlook for our email. We send and receive a lot of email and a lot of pdf attachments. When our "Personal Folders.pst" gets around 2 MB in size, we start having the problems. Outlook will be open and working fine and then all of a sudden it will stop responding or we'll try to create a new email and get an error message that basicly says "Outlook cannot locate the Personal Folders, run the Inbox Repair Tool." We run the tool which takes a long time and usually it works, and we go in and delete a lot of emails, but the the problem reoccurs every few hours. A few times, it was not able to repair and we lost all of our emails, address book and tasks list.

Has anyone seen this problem before? We try to clean our our mailboxes, but some email we want to be able to save. Do you think upgrading to Office 2003 would help?

Discussion is locked
You are posting a reply to: Outlook 2000 Memory Problem?
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: Outlook 2000 Memory Problem?
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.
Collapse -
Try 2GB.
by R. Proffitt Forum moderator / February 8, 2006 3:46 AM PST

That's a limit in the Microsoft email clients.

No fix is planned.


Collapse -
Any Suggestions?
by MM30102 / February 8, 2006 4:08 AM PST
In reply to: Try 2GB.

Thank you, Bob. Do you have any suggentions of an email program without that limitation?

Collapse -
If you stick with Outlook, try...
by R. Proffitt Forum moderator / February 8, 2006 4:16 AM PST
In reply to: Any Suggestions?
Collapse -
A link with the tools, notes.
by R. Proffitt Forum moderator / February 8, 2006 4:13 AM PST
Collapse -
You need HELP!
by johncriley / February 10, 2006 4:20 AM PST

Hello Everyone, happy Friday.

It looks like you are having a mailbox size error. Since you have a large email account, you should invest in Microsoft Windows Small Business Server 2003. This will take care of all of the problems, because it is made for large systems.

Hope you have the money! For more help, email me at and I will be happy to answer your questions.

John Riley

Collapse -
Try Microsoft Exchange
by johncriley / April 2, 2006 11:06 PM PDT

I have had that problem and I moved to 1&1 Exchange Service. (go to It is a great service. I would try it if I were you.

Collapse -
Research 1 and 1 and you find...
by R. Proffitt Forum moderator / April 2, 2006 11:22 PM PDT
In reply to: Try Microsoft Exchange

Popular Forums

Computer Newbies 10,686 discussions
Computer Help 54,365 discussions
Laptops 21,181 discussions
Networking & Wireless 16,313 discussions
Phones 17,137 discussions
Security 31,287 discussions
TVs & Home Theaters 22,101 discussions
Windows 7 8,164 discussions
Windows 10 2,657 discussions


Your favorite shows are back!

Don’t miss your dramas, sitcoms and reality shows. Find out when and where they’re airing!