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General discussion

Outlook 2000 and emails with pictures in it

Jul 26, 2004 11:07PM PDT

We have Outlook 2000 in our office. What we are trying to do is send out an email that has a graphic in it, but also has a link to a web site. Instead of saying the actual website, we want to hyperlink to say something like "click here to see our website".

I figured out I could do it if I make Word my email editor and use either Rich Text. But the problem is that using anything but Outlook to see the email when it's sent to you (i.e. Eudora, web-based email, etc.) doesn't let you see the picture. So I retried it using HTML format. But the receiver only sees the picture as an attachment now.

So I took off Word as the email editor. Now I could only do this in HTML format and it worked (i.e. the receiver saw the picture embedded in the email no matter what they used to see their email). But I could not rename the hyperlink and the email when you receive it both showed the picture as part of the email and as an attachment.

Is there something I'm doing wrong? Or is it something that either SP3 (I'm using SP1) or a later version (i.e. Outlook XP) is needed for? Thanks for any help you can give.

Discussion is locked

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Re: Outlook 2000 and emails with pictures in it
Jul 26, 2004 11:33PM PDT

Let me be short.

You can't control the settings of my Email Client. You can't force the picture to show if I have my settings set not to, of if my email client doesn't do html.

Just FYI, such HTML email can be a waste of your effort. Here's why. At the office, all email is stripped of HTML back to plain text. Some attachments are removed based on rules I can not share with anyone.

Email campaigns are tenuous at best as you can see, but I share the office(s) email stripping so you know that what you are creating might not be seen.

Bob

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'But I could not rename the hyperlink '
Jul 27, 2004 4:47AM PDT

You should be able to use MAPI from (say) Visual Basic, to compose your message in html and send it to any email-address you like. That way, you've got total control on what's sent in stead of relying on an html-editor (like Word of Outlook) making unknown code.

But, as Bob remarked, reading html as html is meant can be turned of (and possibly should be turned of) and you certainly can't control how it is shown in any possible email-client. I doubt if there's a standard for it.

Kees