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Outbox MS Outlook Large File cannot get rid of

by Pastor_Tom7 / September 16, 2009 9:09 PM PDT

I zipped a file to minimize as much as possible; hit send/receive and now it is stuck in my outbox (two weeks)and I cannot delete it, recall it or anything.

I am using MS Office 2007

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Re: Outlook
by Kees Bakker / September 16, 2009 11:44 PM PDT

- Didn't you forget a step in your description: attach the zipped file to a mail? You can't zip a mail as far as I know.
- How big (in MB) was the attachment?
- How big (in MB) is the mail?
- What mail protocol (IMAP, POP3, MS Exchange) do you use?
- What is your email-provider (like gmail.com)?
- What is the maximum email size allowed by that provider?
- What's the current size of your .pst file?
- Has the mail been sent succesfully?

Kees

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Ideas.
by R. Proffitt Forum moderator / September 17, 2009 1:30 AM PDT
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The emergency procedure.
by Kees Bakker / September 17, 2009 5:37 AM PDT

1. Find out the date of your last backup of a good .pst file.
2. Make a new personal file.
3. Copy everything later to that file.
4. Delete the whole pst-file.
5. Restore from your backup.
6. Copy everything from your new personal file.
7. Delete the new personal file.

Kees

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