Windows Legacy OS forum

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OS is reg., but installation of SP3 caused big problems

by catladys15 / August 21, 2009 4:00 PM PDT

Both my friend and I had modem shutdowns upon installing SP3. My computer kept telling me my modem was defective (bought three more before it occurred to me that my computer was LYING to me). Has anyone else had this problem???

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Never happened to me.
by R. Proffitt Forum moderator / August 21, 2009 10:10 PM PDT

But I keep hearing about such things. And the machines that the owner claimed that SP3 did that were found to be riddled with malware damage, registry cleaners or worse.

I can't agree anymore that SP3 was the cause.

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No malware, etc.
by catladys15 / August 22, 2009 6:42 AM PDT
In reply to: Never happened to me.

My machine was checked for that stuff. No problems with those...

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Then the discussion is about?
by R. Proffitt Forum moderator / August 22, 2009 8:10 AM PDT
In reply to: No malware, etc.

You asked if SP3 caused such issues. After so many years and never once being able to duplicate the claimed issue my answer is "unlikely." That answers your question but maybe you had a new question? Such as what to do next?

If so, I would be looking for drivers and updates for this machine.

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Wellll, I was more wondering what happened..
by catladys15 / August 22, 2009 5:12 PM PDT

My friend and I both dumped SP3, which doesn't appear to have anything I want.
The "red type" seems to be discouraging technical questions. I have done fine without SP3.
We used System Restore and my "old" modem is working fine. But now I have two extra modems and an "incorrect modem". I was hoping to have a reason for all the extra expense.
My friend had to pay a techie $75 to get her computer diagnosed.
I guess this will go down as another unexplained "bug".

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Now about those extra modems.
by R. Proffitt Forum moderator / August 22, 2009 9:07 PM PDT

For years I've wished MSFT would tackle making a better interface for the dialup manager.

In fact you may have found what's up. It's likely they have some ISP installed software that needs to be uninstalled then reinstalled after SP3. If you read MSFT's article about installing Service Packs you find MSFT asking us to uninstall antivirus and more things that no one does.

The issue about extra items in the device manager is an old bug. Since it is cosmetic this means MSFT will likely not fix it.

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