I repair the machine before anything else because it could be far too hard to fix if there is broken parts.
I read your machine is dual booting. Nice but I find support to be lacking for such systems. That is, no one has a definitive procedure to correct dual booting failures that works 100% that does not involve reloading the OS or OSes.
I'd take this as a lesson about dual booting and pick the one OS I want to run and stick with it. To save files I usually pull the existing HDD, put in a blank drive and install the selected OS on that. Then the old drive is put into some USB case for the owner to get at the files if they forgot to backup.
hello, my laptop has dual os ,windows 7 and ubuntu10.04.
It is not booting up. when I start my laptop immediately after dell logo there is a blank screen.After running diagnostics, no error shows up.but my laptop does not boot in safe mode either.I contacted a dell technician who said it is a hardware problem as it is not able to boot in safe mode but diagnosis shows no error.He said it is possible that few times hardware problems don't show up in diagnostics .Is it true?
My CD/DVD drive isnt working . I tried installing ubuntu again through usb but that didnt work.pls help.