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Question

Original networked Series 5 LN46A550 & infolink

by JAD1834 Mar 6, 2018 7:03PM PST

I was wondering if the service that supplied the original infolink data is still running. The network check passes all checks on auto or if I use manual settings. The router log shows the IP for the TV connecting to CDN.samsung.com using TCP and UDP ports but the TV shows infolink "no connection" . I was wondering if I am just spinning my wheels. The first Ln46 I bought had to be returned because of this very thing. The replacement worked fine in regards to infolink after that. Years later the geek in me surfaced and I tried to reconnect to the service to no avail.

Discussion is locked

2 Posts

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Clarification Request

Best to ask SAMSUNG directly.

by r. proffitt Forum moderator Mar 7, 2018 9:08AM PST

But I'll share that many ISP (your internet provider) often don't have the Samsung DNS (see google) entries.

Because of that I continue to use 8.8.8.8 and 4.2.2.1 for my DNS entries.

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Responce from Samsung

by JAD1834 Mar 11, 2018 1:00PM PDT

Samsung
Email response ID: 2187008402

Dear Joseph Demma,
This from samsung:

Thank you for contacting Samsung. From your email description, I see that you would like to know whether the RSS feed for the original network TVs is still active. I will help you with the needed information.

I've checked our resources band see that this TV has EX-Link port by which Samsung TVs can accept RS-232 commands through the EX-Link connection on the TV.
Note: Depending on the model some additional setting may need to be changed in the service menu. This should only be done by a professional installer to know how configure codes.

Frontier does support dns 8.8.8.8 however after series 5 Samsung partnered directly with USAtoday, changed the RSS feeds and the original TV's don't have the correct feed names.

Back to Samsung forum