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Opening picture file with corrupted notice

by jiannelli / December 18, 2011 7:57 AM PST

Hi. Saved all mfamily pictures on to an external hard drive and now I am trying to reopen the file from the same external drive. I get an error messe that says the file or directory is corputed and unreadable. Is there anything else I can try? I need the pictrues..they were all my old family memories Sad

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If irreplaceable head to link.
by R. Proffitt Forum moderator / December 18, 2011 8:00 AM PST

This is no time to think about Do It Yourself data recovery. Goto http://www.drivesavers.com

And ask them if you can send in the drive you deleted them from. They may be able to salvage pictures from that.
Bob

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ECHO.
by R. Proffitt Forum moderator / December 18, 2011 11:50 AM PST
"DO NOT install it on the drive that has the problem files and DO NOT try to recover the files back to the problem drive."
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If those pictures are valuable BUT ...
by Edward ODaniel / December 18, 2011 11:40 AM PST

not valuable enough to pay the fees that data recovery charges (the fees are high but the process of file recovery is often arduous and the tools are expensive) then you might try running the Windows Check Disk utility. ONLY YOU can know just how much the files are worth to you, so do not follow this path without being aware that it may or may not work..

I would suggest running it from the recovery console if you have the installation CD. If you do not have the installation CD I suggest you run it from a command prompt in SAFE MODE as it tends to run quicker within Safe Mode.

Open a command prompt and type in chkdsk Drive_letter_of_external_drive: /r and then press ENTER (there needs to be a space between chkdsk and the drive letter and again between the colon ( : ) and the /r)

That will attempt to locate bad sectors and recover readable information.

After chkdsk finishes you may be able to read the files again or you may need to try other file recovery utilities available here:
http://www.google.com/search?q=file+recovery

Some work better than others and this is free but might do the trick. http://webattack.com/get/recuva.html

If you do use file recovery software DO NOT install it on the drive that has the problem files and DO NOT try to recover the files back to the problem drive.

[color=red]Once again, IF the photos are really valuable to you pay the price and let professional data recovery do the job[/color]. In addition to the one Bob suggested you might look at http://www.krollontrack.com/data-recovery and while I have no experience with this one I have heard a couple of good comments about it from people I trust - http://www.crucialdatarecovery.com/

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