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Open emails don't close when Outlook XP closes

by hairymon / January 9, 2007 11:19 PM PST

All our computers in the office have Outlook XP. On all but one of them, when Outlook XP closes, any open emails close.

I have not been able to figure out what is different about this computer nor found a setting that would let all emails close when Outlook closes. Any thoughts are welcome, thanks.

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Seems to be a recurring bug. Sorry...
by R. Proffitt Forum moderator / January 10, 2007 2:36 AM PST

Microsoft seems to not have a solid cure for that one. I've seen this in Outlook 2000, 2003 and beat I'll see it in 2007.

You'll see outlook.exe that needs to be endtasked in the Task Manager.


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I was afraid of that
by hairymon / January 10, 2007 2:42 AM PST

The old "Outlook doesn't really fully close and stays in your Task Manager" bug. I've seen that mess us up on other things (the most notorious being that Outlook spends 5-10 minutes "file error checking" the next time you go on.

I'll look into my notes on that, sometimes I know tinkering with Anti-Virus settings or eliminating certain programs can take of it. Thanks!

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I forgot one item...
by R. Proffitt Forum moderator / January 10, 2007 2:49 AM PST
In reply to: I was afraid of that

ActiveSync may be a culprit. If you have that installed and can do without... Toss it out. Same story for PalmOne's Hotsync.

If you feel this is something Microsoft should fix, call them.


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Nah no Active Sync or Hot Sync here
by hairymon / January 10, 2007 5:08 AM PST
In reply to: I forgot one item...

Have another person (who DOESN'T have this problem) who does HotSynch a Treo. He'd love to use Active Sync instead of IMAP for email on his Treo, but we've had too many problems trying to get that to work.

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Re: Outlook doesn't close mails
by Kees Bakker / January 10, 2007 7:12 AM PST


This was totally new to me. I know that, at home, Outlook Express always leaves open messages open when you stop the program, so it came as a big surprise Outlook XP (which I use at my work) doesn't. I really considered it fully normal that mails in separate windows should stay open.
Come to think of it, I always close all my windows at the end of the day (working from right to left on the taskbar). And as Outlook is the first program I start in the morning (very stable system, XP) it's the most left one. Amazing, such routine.


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