System Restore disks are usually booted from at start up. Try putting the restore cd in the drive then restart the computer. Note that this type of rescue is destructive, so all data is lost.
My daughters computer running WIN98SE recently went belly up, after trying to install WMP 9, or thats what I've been told.
Only starts in Safe Mode, after a crypyic blue screen message.
Tried restoring registry, but did not help. It is a Compaq, so tried using their System Restore function, but doesn't want to work in Safe Mode.
My last plan was to install the AV suite, that Bob Proffitt recommended, and run some of those programs, because I noticed a folder in Program files which I'm pretty sure is Gator, but seems I have no access to CD ROM in Safe Mode.
Any suggestions about getting the CD ROM to work in Safe Mode? Maybe Config Sys, or Autoexec??
Maybe I'm on the wrong track here, as I don't recall seeing spyware and/or hijackers cause such a radical problem. But she also brought me another computer, a Dell EM17E, which booted ok, but went crazy when trying to go online. It was loaded with Gator, and some other, but was able to fix that one with Spybot, and Hijackthis.
A note to anyone removing a hijacker..check your browsers homepage before going back online. I didn't do this, and her computer was immediatly reinfested with Gator, and more popups than I want to think about. Oughta be a law about that!!!