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Question

Only faint screen image

Mar 19, 2018 1:01PM PDT

Hp pavilion dv7 1137us
Was running win 10 for nearly a year. about a month ago after a update I attenpted to log on and all I got was a purple screen. I shut down and re started and got a pale light blue screen. No desk top icons. After a couple trys I got a screen with the normal fix options. I selected safe mode and got in tried seveal things on reboot. same color screen no desktop. I plugged in a flat screen monitor and everything works . If I look real close I can see a faint image of what is on the monitor in the laptop screen. I have since reloaded win 7 with all updates. the laptop works great as a desk top using the external monitor.
Any suggestions as to a fix?

Discussion is locked

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Answer
Sounds Like The Screen Died
Mar 19, 2018 3:29PM PDT

Because that computer was originally released with the Vista OS, I'm a little surprised the machine worked with Windows 10. When I visited the HP site for your computer, there are drivers for Windows 7, so that explains why it functions best with Win7 and an external monitor, but if the purple screen still continues, your only option is to install, or have a repair shop install a new laptop screen.

Still, it might be worthwhile visiting the HP site in my link above, download the latest Video driver and install it. It won't cost anything.

Hope this helps.

Grif

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Sounds Like
Mar 19, 2018 5:24PM PDT

Thanks Grif I will download the video driver and see if that helps.
I bought it on Eay a couple years ago minus a HDD for $40.00. I poped in one that I had and loaded win 7. Later I upgraded to 10 and it ran for a year with no issues( I have upgraded some 10 - 12 computers and have never had a problem with any until now and this is probly not a 10 issue.

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(NT) It Lasted Pretty Well For $40
Mar 19, 2018 6:12PM PDT