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General discussion

Online Video

Feb 28, 2005 11:32PM PST

I am having trouble watching any type of video clips online. Any time I try to click on a video clip imbedded on a web page my internet crashes. I have tried several things but nothing seems to help. If the link causes a video to open in Media Player or another player it works about half the time, but the other half of the time it crashes. Any ideas?

Discussion is locked

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Please ask yoursefl this question.
Feb 28, 2005 11:52PM PST

Given what I posted, could anyone tell me how to fix this?

Read your post, read the forum tip and decide.

Bob

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Video
Mar 1, 2005 1:31AM PST

It is a Gateway Solo 2550, Windows 2000, IE 6 and/or Mozilla Firefox (both having the same problem).

The problem is it does not give any more information as to what is happening. It simply says encountered an error (does not say what error is or give an error number) and is shutting down internet (and whether to send an error report- when using IE). I have tried the help link, which suggested making sure all most recent updates are installed... they are. I don't know what else to do.

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That's a little better.
Mar 1, 2005 1:44AM PST

At least we have the OS and you claim you have all the critical updates.

Here's the next issue. Microsoft, Windows and any "Driver update" button will never check with Gateway to see if your video and audio drivers are uptodate. This is something you as a 2000 Professional owner get to do. 2000 is not a consumer oriented OS so you, as the professional get to do this.

Next you would update DirectX (no, you do it, not Windows Update or buttons) and then hope it works.

Just FYI, the number of Windows Media Player failures are on the rise. There is no magic to fix them all since it appears that Microsoft is leaving the older OSes in the (XP) dust.

Let me share that on my 2000 boxes at the office we also keep MEDIA PLAYER CLASSIC installed for what WMP can't play.

Best of luck,

Bob

PS. I almost forgot. Any CODECS you installed can upset Microsoft's WMP. But you didn't tell if you did such.