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Question

Online training for customers

Hello all

I want to create an online training hub for my customers. I've checked out a few sites and companies online and have noticed that they are all tailored for individual candidates to pay and sign up for.

What I want:

- To be able to sell a course as a package to company rather than a single person.
- The paying company to be able to choose the number of login details rather than create them individually.
- Costs to be suitable for a company of my size (3 employees). Paying £50 a month is not economical.

If anyone has any insight or can direct me to a suitable training provider, I'll be very appreciate.

Many thanks

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All Answers

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Answer
Your elearning authoring tool is essential

In reply to: Online training for customers

An ideal authoring tool will:

Create Responsive Output. This means the training you publish will appear similarly on desktop, tablet and smartphone devices with little or no additional development effort. Online training that’s viewable on multiple devices opens itself up to more potential learners and can be accessed in more flexible ways.
Be Template Enabled. Authoring tools that allow branding and common functionality to be set once and reused across multiple learning projects speed up development times. Quicker development means you can create more titles in less time and be more responsive to changing customer demands.
Be Easy to Use. The simpler an authoring tool is to use, the more people in your team will use it. By putting the authoring capability directly in the hands of your subject matter experts, you can get more training to an audience more quickly.
Be Powerful. Your authoring tool needs to do more than simply put text and images on screen. It should engage customers with on-screen elements, immerse them in branching scenarios and hook them with gamified learning experiences.

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Answer
Your Learning Management System must play nice.

In reply to: Online training for customers

Once you’ve authored your training, you have to deploy it to customers. This is where your Learning Management System (LMS) comes in.

All LMSs share common functionality: they enable you to create catalogues of training (that you’ve built using your authoring tool) and allow customers to access it. How a given system achieves this, however, and what additional functionality it gives you is where LMSs differ. The kinds of extra features that make one LMS suit your needs better than another are:

Integrated eCommerce functionality
Sophisticated customer relationship management/learner management
Event-based email communications—i.e., automated emails to customers after registration or course completion
How easy it is to apply your branding to the LMS and create sub-branded portals
How flexible the learner and content grouping mechanisms are; for example, can you create cohorts of learners and easily manage them as a whole, or can you create groups of content titles and make them available only to select learners?
Reporting depth
Whether the LMS has built-in gamification mechanisms, like badges and leaderboards
There are many LMSs in the marketplace. The right one for you is the one that best matches your needs and workflows.

Link to shop removed by moderator.

Post was last edited on February 7, 2018 4:09 AM PST

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