Is I've yet to see that message tie back to a PC crash or shutdown. I've always found it to be something else other than what you've detailed above.

Since there are no PC details I fear you have to reset Windows 10 if you believe it's this or take it to a repair counter or if new, use your warranty. I'd want to avoid all this but I only have what you shared so far.

In your last long paragraph it appears you may have corrupted Windows which is where at the shop we help the owner get at their files so a reset is done or most want to move to SSD so a new SSD is installed, Windows 10 is reinstalled and the old HDD is added as a second drive so they can use that to get to their files and later as bulk storage.