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one touch button program

by jimc197 / October 9, 2007 12:56 PM PDT

need to reinstall one touch button program but I forgot how
to do it Can some one help?

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start>control panel>add/remove programs
by Dango517 / October 9, 2007 12:58 PM PDT

choose program>uninstall.

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one touch button program
by jimc197 / October 9, 2007 10:29 PM PDT

after I uninstall program where do I find program to install it?
Jim

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What is the "one touch button program"?
by Kees Bakker / October 9, 2007 10:34 PM PDT

And how did you install it the first time?
And do you want to do it?

Kees

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one touch
by jimc197 / October 9, 2007 10:43 PM PDT

I can't remember

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If you can't remember ...
by Kees Bakker / October 9, 2007 10:44 PM PDT
In reply to: one touch

what it is, why do you need it then?

Kees

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Re: one touch button
by Kees Bakker / October 9, 2007 10:47 PM PDT
In reply to: one touch
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We need to know what it is first
by Dango517 / October 9, 2007 10:39 PM PDT

You should have a copy in your documents section or your programs files under C: drive.

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"should have"
by Kees Bakker / October 9, 2007 10:41 PM PDT

Why should he?

My Documents is a little bit strange place for programs, and Program Files by default only contains installed programs. So I'd say he shouldn't.

Kees

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A spare copy of most
by Dango517 / October 9, 2007 11:07 PM PDT
In reply to: "should have"
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Re: downloaded programs
by Kees Bakker / October 9, 2007 11:19 PM PDT
In reply to: A spare copy of most

If you download to the desktop, it's on the desktop. And there is no universal rule what to with it. Not even to copy it to My Documents.

In this case, I'm sure he didn't even download it. But the setup program might be in a folder like c:\compaq or c:\drivers or maybe the program itself is in c:\windows or c:\windows\system as long as it isn't uninstalled or deleted. But you must know the name to find it there. It might also be a folder with a .inf file and some dll's to install. It can be everything and effective help is near impossible.

Kees

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one touch button
by jimc197 / October 9, 2007 11:04 PM PDT

It controls the button that turns on my wireless.
the small button in the front of the laptop that lights
up when you push it. only it won't light up when it is turned on

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This is a real button on the computer
by Dango517 / October 9, 2007 11:11 PM PDT
In reply to: one touch button

tower not one on a program with in the computers programs?

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Re; one touch button program
by Kees Bakker / October 9, 2007 11:13 PM PDT
In reply to: one touch button

Then it's laptop specific.

Search your cd's for something like the 'driver and utilities' cd that came with the laptop and follow the instructions. Or search the download section on the manufacturers site for a copy of the installation program.

If you can't find it and the makers customer helpdesk can't help you either, you'll have to buy and install another wireless device. Be sure to find a safe place for the CD!

It's unlikely, in my opinion, that you'll ever find the install program on your laptop.

Kees

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I'll let you take this one.
by Dango517 / October 9, 2007 11:18 PM PDT

Bye.

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Thanks anyway.
by Kees Bakker / October 9, 2007 11:21 PM PDT

It's impossible to help with such a vague question. But you did a good try. Appreciate that.

Kees

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one touch
by jimc197 / October 9, 2007 11:55 PM PDT
In reply to: Thanks anyway.

Hi Kees
didn't mean to be to give to little info.
when I push the button for wireless it does not come on
Had this problem befor and was told to reinstall the one touch
button program. this worked, but I can't remember how I did
it.
Have to run I am on the road will get back tonight
Thanks
Jim

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Neither do I.
by Kees Bakker / October 9, 2007 11:58 PM PDT
In reply to: one touch

Maybe (small chance) if you post your problem in the laptop forum and mention make and model of your laptop, somebody with the same laptop will know and tell you. It's definitely not a XP issue, so this is the wrong forum anyway.

If not, your only chance is to contact customer services again so they can tell you again how to do it. Or find out yourself.

Kees

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I think you have a burnt out light bulb
by Dango517 / October 10, 2007 10:31 AM PDT
In reply to: one touch button

because it is burnt out the circuit is not getting continuity. Replace the light bulb. This will in most likelihood require replacement of the entire wiring assemble. Do this yourself or take it to a shop. My guess about $10.00 if you do it yourself, $50.00 if a shop does it.

Another possibility is a driver replacement. I'm guessing this wire plugs directly into the Mother Board. If not then directly into the Hard Drive. One of these locations is where the driver will be located in Device Manager. You can attempt to update it yourself by taking this path. start>control panel>device manager>check other devices first then drives, you may have to check everything>if you find it right click it and choose update driver>a wizard will appear> choose the online search option>let the wizard run>did it install the new driver?

Second option, open your computer so you can see your Mother Board. In bold letters should be the make and model/version of the board. Write this down. Do a search for the manufactures web site (MCI, ASUS, Intel, etc.). Then check in the support section for drivers. You may find it there. Other diagnostic software maybe available from this site as well.

Third option, contact a company like eSupport and buy the driver, about $10.00.

If this fails, we will need to find that program. Try the above options first then return and we'll track it down.

Amazing that a burnt out light bulb would cause all is trouble isn't it?

I apologize for not understand what it was that was causing your troubles. I think I understand now and would suggest the above listed solutions.

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