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General discussion

One particular program won't run

Jan 30, 2011 12:39PM PST

Hi--So, I'm running XP on a Dell Inspiron 1501. I have a program called My Photo Index that has been running just fine since I installed it several months ago, but all of a sudden stopped a few days ago. When I open it, it shows up in task manager but the program interface itself is nowhere. But it runs just fine in another (non-admin) account. I have uninstalled and reinstalled the program, run two different virus scans (Malwarebytes and Combofix), disabled all startup programs in case something was conflicting, all to no avail. I also downloaded the exefix.reg file I saw recommended in other threads and copied it (I think correctly?) to my registry but that didn't work either. This is driving me crazy so thanks in advance for any ideas y'all might have!

Discussion is locked

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Just A Couple Of Thoughts...
Jan 31, 2011 2:39AM PST

1. Uninstall, then reinstall the program as YOU, the administrator.

2. You may have a corrupted profile.. Create a new account, if the program works correctly in the new account, copy all your data to the new account and close the old one.

Hope this helps.

Grif

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You mention that the process shows ...
Feb 1, 2011 2:59AM PST

in Task Manager. Does it happen to show on the Task Bar?

If it shows on the Task Bar but doesn't open of restore try right clicking it and selecting to MOVE it. Then use the arrow keys to move a couple of clicks in any direction then hit the enter key.

I have a couple of apps that (apparently when the wind is just right and certain birds sat on specific branches while rain turned into hail and the sun shined bright because I an sure it has to be a rare sequence of rare events) become invisible until I do this. Outlook is one and Photo Editor is another.