If Samsung or seller won't help, ask for a refund and go shopping. I'm serious. A new set should have support or it's not a good deal.
My tv was all setup and working fine. Internet connection dropped out so I tried to log back onto the wifi. However, when it gets to the part where it asks to enter the password the on screen keyboard no longer comes up. I tried to reset the tv but that also requires a pin number...which requires the on screen keyboard...which I don't have access to. Please help. I've only had the tv for a couple of weeks and things were working great until this happened.

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