Mobile Applications forum


Older app version download

Cnet has removed version 3.9.5 of their app from the Apple app store. This was the last version compatible with ios 9 and it still works just fine. However, if you accidentally delete the app on an ios 9 device it will tell you the app requires ios 10 or later to install. It doesn't give you the option to download the last compatible version the way the Netflix app and other apps on the app store do. Thus, I am asking for Cnet to restore version 3.9.5 of their app back to the store's servers so users with older devices will have the option to download the last compatible version.

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Apps on iOS 9

In reply to: Older app version download

Thanks for your feedback - unfortunately as you've noticed, we do not support older versions of iOS (versions below 10). Devices that cannot update to iOS 10 (such as iPad 3rd gen, iPad mini, iPhone 4S, etc.) are over 6 years old and represent less than 1% of our audience. We wish we could support these too, but we simply aren't resourced for it. So, we've made the decision to support updates for devices that Apple still sends updates too (and plus some! Since we still support devices iOS 10 too).

I know this doesn't resolve your issue, but hopefully you at least understand where we are coming from.

Thank you for being a loyal CNET user.

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Ipad 3 on cnet

In reply to: Apps on iOS 9<br>
This is the older version in action on an ipad running ios 9. As you can see, it still works. I am not asking for app updates I am simply asking for you to allow users to download the last version of the Cnet app that supports ios 9. Other apps that no longer support ios 9 such as Netflix allow you to download an older version so I don't see why Cnet can't do the same.
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Example of older app version download

In reply to: Ipad 3 on cnet

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