Thank you for being a valued part of the CNET community. As of December 1, 2020, the forums are in read-only format. In early 2021, CNET Forums will no longer be available. We are grateful for the participation and advice you have provided to one another over the years.

Thanks,

CNET Support

General discussion

Ok this is a tough one, I have tried many different things.

Mar 2, 2005 11:49AM PST

Ok here are the facts. My internet service is 3Meg cable, and I typicaly see around 2.8 of that or close to it which is fine for me. The problem is when I hook up my two computers to a router my speed drops to about 56K on both computers.

I tried to trouble shoot this by first changing all cables to brand new cables. The next thing I tried was taking the router out of the loop. Using just the cable modem and each computer individualy gave me the 2.8 Meg speed again. Sooooo.....

The first router I bought was a DLink AirPlus Xtreme G 2.4 GHz wireless router. After troubleshooting the router over the phone with a DLink Tech. he issued me an RMA # and told me they would replace it. About a week later they sent it back with no notes as to what they did, or didn't do, NOTHING! Reinstalled everything again and got the same problem, 56K speeds on both comps.

At this point I had decided that DLink gave me the shaft and forget them I am never buying a DLink product again. So I went to best buy and bought a Belkin wireless 54G router. Unwrapped it reinstalled everything, SAME SPEEDS!!!! ARRRRGGGGGGG!!!!! Now I know Belden's router isn't broken, but I call tech support anyway and give him the rundown, like a moron, and the nice man tells me he can give me an RMA # and they will replace the router, ROFL!!!!!!

So thats it, thats the story, the only thing I am not sure about is the ethernet cards. If they work at 2.8 Meg when they are plugged into the modem directly then they should still be able to run at 2.8 Meg or close to that when plugged into the router, right? I mean, I know there is some bandwidth loss when your using a router but, 56K? On both comps? I don't get it.

Any help at all would be huge right now, when I go to the router companies they say its not them, the cable company says its not them, who do I call next, LOL!?
Thanks for your time,
JSlayer

Discussion is locked

- Collapse -
Modem model
Mar 5, 2005 9:37AM PST

What modem are you using? I know that some of the RCA modems have had issues when using them with a router.
I had a similar problem with my Netgear router. After many calls to tech support, I changed out the RCA modem for a Surfboard 5120 and that cured the problem.
Rock solid for the past 4 months.

- Collapse -
DMZ
Mar 6, 2005 11:24PM PST

Have you tried to go into the router and set up DMZ for a computer? I'm not sure it would help, but it might.

- Collapse -
did you configure the router
Mar 10, 2005 1:33PM PST

to show 2 pc's?

typically a router can support something in excess of 10 Pc's plus if a wireless, so many more laptops, sorry exact number is not known.

you may want to go into the router web and set up for 2 PC.

that should take care of your performance probelm....