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General discussion

Office XP update interferes with spam filters

Mar 12, 2004 12:01AM PST

Microsoft's latest set of updates for Office XP is causing headaches for users of two junk mail filtering products.

After installing Office XP Service Pack 3 (SP3), users of Sunbelt Software's iHateSpam and Cloudmark's SpamNet are complaining about security warnings popping up with each e-mail message they receive, according to reports on the Windows NTBugtraq mailing list.

Both Sunbelt and Cloudmark acknowledge the problem and have posted support bulletins on their websites. Sunbelt has released an update to its software to fix the problem while Cloudmark said it is working with Microsoft to solve the issue.

Office XP SP3 contains security enhancements for the Office suite in addition to stability and performance improvements.

After installing SP3, each e-mail received triggers a dialogue box alerting the user that a program is trying to access e-mail addresses stored in Outlook and warning that this could be related to a computer virus. There is no indication of what program is accessing Outlook, according to the NTBugtraq posting.

Microsoft is investigating the issue.

Microscope

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