1. Delete NORMAL.DOT
If fixed, stop.
2. Read http://word.mvps.org/FAQs/Customization/CheckIfAddinsInstalled.htm on how to remove Addins to Word.
When I close Word I get a series of messages starting with "Can't close Word - Dialog active, switch to Word." I close this and get a dialog box asking for PDF Master Password. Close that and a message saying, "Complier error, can't find project or library." Then a new screen with a message saying, "MS Visual Basic - PDF Maker (Break) comes up and then a message saying, "Close - this command utility debugged." I have similar, but not as extensive issues, when closing Excel.
At one time there was a message about using Office to fix the problem. I followed the instructions but that didn't work. Any ideas what to do to get rid of this?