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Office Std Ed 2003 and Adobe

We recently purchased a new HP computer with Windows XP and
Windows
MS Office Std Ed 2003 installed . Also the Adobe Reader was there. But
after a few months MS Office expired and a message invited us to pay x
dollars to subscribe. There was a suggestion that we could Remove the
program. We didn't want to pay and we had some programs on disk, so we
Removed MS Office. The Adobe Reader seemed to disappear too. We downloaded
the Adobe Reader from the Adobe website but we can't get it to work. When
we try to open a PDF document a box appears saying "Please wait while
Windows configures MS Office...", then "Insert MS Office Std Ed disk...",
then "Error 1706. Setup cannot find the required files..." I can't get rid
of these dialogue boxes without using Ctrl-Alt-Del. It seems to require a
file named STD11N.MSI or Windows Installer 2.0. Microsoft has Windows
Installer 2.0 available for other operating systems, but not for Windows
XP. Any suggestions?
Joan

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Re: Office Std Ed 2003 and Adobe

In reply to: Office Std Ed 2003 and Adobe

I'm curious why don't you ask your brand name tech support to remove their own mess.

Now, let try the following:

Click Start, Run type

C:\Winnt\System32\msiexec.exe /regserver

and press Enter.

Click Start, Run type cmd and press Enter.

Type the command

net start msiserver

in order to start the Windows installer service


Good Luck,

Cetin


Trying to unweave, unwind, unravel
And piece together the past and the future,


T. S. Eliot

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Re: Office Std Ed 2003 and Adobe

In reply to: Re: Office Std Ed 2003 and Adobe

I just tried the C:\Winnt...etc., but I get a message: "C:\Winnt... refers to a location that is unavailable. It could be on a hard drive on this computer or on a network. Check to make sure that the disk is properly inserted..." I tried the command anyway and it says "The Windows Installer service was started successfully." I still can't open a PDF document. I guess I'll have to contact the manufacturer or vendor. Thank you kindly for the suggestion.
Joan

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Re: Office Std Ed 2003 and Adobe

In reply to: Office Std Ed 2003 and Adobe

For the record, I deleted Adobe Reader v6.0, and downloaded Reader v5.0, and it works now.
Joan

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Re: Office Std Ed 2003 and Adobe

In reply to: Re: Office Std Ed 2003 and Adobe

For the record, you had a a file association problem for pdf extension. So, in the future, use the procedure from the following MSKB article:

Q307859 -"How to change file associations in Windows XP"


Note

Usually, the folder for Acrobat 6.0 is c:\Program Files\Adobe\Acrobat 6.0. You should pick the AcroRd32.exe file for opening it.


Good Luck,

Cetin


Trying to unweave, unwind, unravel
And piece together the past and the future,


T. S. Eliot

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