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Office Basic problem, Can you help resolve it?

by Steve / September 15, 2004 9:18 AM PDT

Hi all,

I'm new to THIS forum, I have a question I hope someone can help me with, I'm sure someone knows the answer. I receive MS WORD or EXCEL documents as attachments to my E-MAIL account and when I double click the attachments, in both WORD & EXCEL, they fail with some sort of "temporary file failure". If I then download the file to a folder & open it, it works, what options do I have set up worng, how can I fix this annoying problem?

Thanks for any help you can give to a novice OFFICE user.


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Re: Office Basic problem, Can you help resolve it?
by R. Proffitt Forum moderator / September 15, 2004 10:29 AM PDT

Try the usual. Run DISK CLEANUP if your OS supports it. (You didn't tell that!) Also you didn't tell what E-MAIL CLIENT you use. But in spite of that, you can look up IEFIX on and see if it fixes it.


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Re: Office Basic problem, Can you help resolve it?
by Steve / September 15, 2004 10:52 AM PDT

Hi Robert,

Thanks for the info, I'll google and get back to you with some info.


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