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General discussion

Office Basic 2007

by fweiner_2000 Apr 23, 2007 6:44AM PDT

I just received Office Basic 2007. The comparison charts from MS shows Outlook 2007 as included. But when I try to install Outlook, it shows that it is not available. Any help appreciated.

Discussion is locked

5 Posts
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Just make the call.
by r. proffitt Forum moderator Apr 23, 2007 6:49AM PDT

If you have a defective CD they'll replace it. No charges...

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2007 Office
by fweiner_2000 Apr 23, 2007 6:55AM PDT

It is not defective. It just says that Outlook is not available in the Installation Options.

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It is defective. The CD you have doesn't offer Outlook and.
by r. proffitt Forum moderator Apr 23, 2007 7:01AM PDT

It's definitely on the list.

Hey, you decide. But Microsoft would, could clear this up in seconds.

Bob

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Office 2007
by fweiner_2000 Apr 23, 2007 7:48AM PDT

I figured out the problem. You can only have one version of Outlook on your computer. You must uninstall Outlook 2003, etc. and then Outlook 2007 will become available for installation. MS needs to make this more obvious to users. All other Office programs can exist side-by-side with earlier versions with the exception of Outlook.

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That's a defect.
by r. proffitt Forum moderator Apr 23, 2007 10:33AM PDT

It's something Microsoft has overlooked. Thanks for reporting back what you found.

Bob

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