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Office & Productivity Software forum

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Office 3.0 Professional-Excel Problem

by MarcyL / March 19, 2006 11:27 PM PST

My OS is Windows XP (Home) and has all the updates.I purchased MS Office Professional 3.0 under the MS Home Use Program. I have a probem with Excel when I try to access online help. I get a message ''unable to open <URL> Cannot locate the Internet server or proxy server. I found the solution in Article ID 907347, last reviewed 10/06/2005. The resolution deals with modifying the Registry and I am not at all comfortable with doing that. I would rather uninstall/reinstall Office and then obtain all the updates. My concern is if I can do this, since I have a home use program, will I be violating MS's install and use of the software on one computer? My big concern is that I will not be able to reinstall the software. The problem is not in any of the other elements of Office. Just in Excel.

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