Thank you for being a valued part of the CNET community. As of December 1, 2020, the forums are in read-only format. In early 2021, CNET Forums will no longer be available. We are grateful for the participation and advice you have provided to one another over the years.

Thanks,

CNET Support

Question

Office 2013 "We're sorry, but Word has experienced an er..."

Jun 28, 2014 8:28AM PDT

Hello everyone
(This is my first post)

I'm running Windows 7 with Office 2013. I got the military discount version. When I try to run programs it gives me this error stating 'Were sorry, but Word has run into an error that is preventing it from working correctly. Word will need to be closed as a result'

I have searched everywhere, done all the obvious things to fix it, and even contacted Microsoft support to help. They of course did all the same things I did again, then went into advanced troubleshooting. They told me there was registry issues etc. and for a repair would be $150. It went down to $100 when I told them no, so I'm trying to figure this out without the need to empty my pockets. I of course used a free registry fixer and tried it all over again but to no success.

Hoping I could get some more in-depth answers.

Thanks!!

Discussion is locked

- Collapse -
Answer
Remember I have yet to use a registry cleaner to solve this.
Jun 28, 2014 9:15AM PDT
- Collapse -
Answer
Windows Office...
Jun 29, 2014 2:55AM PDT

Well...if you get really frustrated and sick of the games, simply download LIBRE OFFICE, it is a free office suite that works VERY much as does MS Office, many of us use it and some, such as myself, typically prefer it over MS Office. The nice thing also is that it is free.