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Office 2010 on Windows 7 X64 will not print

by armaknyc / August 1, 2010 11:34 AM PDT

Have two Lenovo ThinkPads on a WiFi LAN. The X200 has Vista and Office 2007 and will print from Office. The other has 7 x64 and Office 2010 and will not print from Office, even though Windows Printer test works and the Office apps see the printer (Xerox Phaser 6280N) and their Printer Properties link acts normally.

Any ideas what's wrong and how to fix this? I have tried reinstalling Office and the Xerox driver.

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There may be a solution
by MarkFlax Forum moderator / August 1, 2010 8:12 PM PDT
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Windows 7 X64 printing on Xerox Phaser 6280N
by armaknyc / August 2, 2010 3:26 AM PDT

Thanks, Marc. The blog you pointed me to had the solution. I knew that Windows 7 X64, in general, needs to see 64-bit drivers. I thought I had downloaded such a driver from Xerox.com. But one has to be very careful pointing to the right download, and then taking pains to ensure that downloaded driver is the one being installed.

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Glad you got it sorted.
by MarkFlax Forum moderator / August 2, 2010 5:04 AM PDT

And thanks for letting us know.

Mark

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