Look in the Help file for the answers.
You mentioned File and View. These are not normally on the toolbar but are present at the top of the screen in the Menubar.
Apple, Word, File, View, Insert, Format, Font, etc.
The toolbars are found under View, which could be a problem if you have lost the menubar.
Try moving the preferences out of the user/Library/preferences/com.microsoft.word.plist and see what happens when you relaunch Word
I bought the 2008 version of Microsoft office for mac and i am having a huge problem.
I attempted to customize my toolbar for Word but messed it up.
many options like view and file are gone from my toolbar at the top (and others)
Is there any way to reset the settings of the toolbars for word or even office entirely????
Thanks in advance for the help