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General discussion

Office 2007 wont start anymore in Vista-64

by Rangerbob86 Jan 20, 2008 1:01AM PST

I have been using Office 2007 for a while now, and it has worked perfectly except for now when I went to open it today, it said "Cannot open your default e-mail folders. The server is not available. Contact your administrator if this condition persists." When I click ok, the program closes. What should I do? I have a ton of e-mails on there, and it would really create a huge problem if I lost it all. Please get back to me! Thanks!

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Just a widely noted issue and fix.

by r. proffitt Forum moderator Jan 20, 2008 3:47AM PST

Issue:
"One of my clients loaded Office 2007 and tried to set up outlook. He put in an Exchange server name which doesn't exist. Now when we start outlook it looks for the server and when it doesn't find it outlook closes down. How do I stop it looking for the exchange server and get it to use a pop3 account."

Solution:
Control Panel->Mail Icon->Accounts. Install your POP3 or IMAP account and remove the Exchange account.

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