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Office 2007 - Outlook PST problems

by michael_jt / February 27, 2009 6:42 PM PST

I have 10 PST files of 1-2 gig each that I have copied onto my new Vaio - though I have 4 gig RAM I am getting an error msg from Outlook saying it is out of memory/resources when I try to associate the files (I can get 5-6 of them in before it seems to run out of memory) - this is a real problem as I use the PST files as an archive/filing method, so I now don't have easy access to the files.

I am considering installing a 2003 version Outlook (as appears the issue w/ Outlook 2007 takes up too much memory ? ? ? so cannot handle many PST's?, which seems odd as I was using 2003 on a much lower spec machine and it handled accessing my PSTs then??) - but am hoping there may be a patch or solution of some sort that would allow me to use the software properly and not have to install 2003 as well to have access to my archives - appreciate any advise/suggestions. My Vaio is a VGN-Z21VN running Vista, Office 2007 - thanks for any advise.

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Try to combine them in 1 large pst.
by Kees Bakker / February 28, 2009 12:45 AM PST
http://support.microsoft.com/kb/830336 tells it can be up to 20 GB. Could work.

Can you tell the full and exact text of the message you get now? It might be found with google for more information.

Kees
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error msg from PST
by michael_jt / February 28, 2009 4:45 AM PST

The error msg simply reads 'Out of memory or system resources' - and then it won't allow me to access the files either - if I 'un' associate some of the folders it starts to work again, but I got the feeling from discussions w/tech help that it was the number and size of email rather than the number of PST's, but if you really think merging the PST's will do the trick I'm happy to try

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Re: outlook error
by Kees Bakker / February 28, 2009 5:17 AM PST
In reply to: error msg from PST

Don't spend TOO much time on combining all those pst's into one big one. It was just a guess.

http://www.google.com/search?q=%22Out+of+memory+or+system+resources%22+outlook+2007&btnG=Search
gives a lot of hits discussing various possibilities. One of them might apply. I hadn't read any, and I still haven't.

It's a little bit strange that Outlook 2007 apparently has LESS capacity then Outlook 2003. If you can prove that by running them on the same machine (it should be possible to install both) it's time for a call to Microsoft. It should be free if it's about a obvious program failure.

Maybe they only tested Outlook 2007 in combination with Exchange Server? If that's the case, do you have the option to transfer all your documents to such a server?

What techs did you speak to, by the way?


Kees

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less memory for psts on outlook 2007 than 2003
by michael_jt / February 28, 2009 9:00 AM PST
In reply to: Re: outlook error

I spoke to BT Home IT helpdesk which is a pretty good team, and also the help desk at my old company in McGraw-Hill, and they seemed to think that the issue is that Outlook 2007 has so many additional elements that it takes up more of the memory allocated to it and therefore has less available to manage associated PSTs - i'm planning for a short-term fix to install 2003 on the same machine so I can access my 'archive' and will I guess cut/paste or even forward anything I need to my main account - or possibly even just use 2003 fully instead of using the 2007 version - I had all the PST's running on a much lower spec Dell Latitude with no issues using 2003, so certainly is odd that 2007 is not able to handle it - but just hoping maybe there is a patch or work-around I've not come across - how do I contact Microsoft without paying

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exchange server
by michael_jt / February 28, 2009 9:02 AM PST
In reply to: Re: outlook error

forgot to say, i don't have access to an exchange server any longer, however the PSTs on the old machine were all on a local drive, so that shouldn't be the issue

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