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OE rejecting messages to known true contacts?

A friend, running the curent version of OE, has been attempting to send a notification of her new broadband email address to all contacts in her address book, using the proven self addressed, Bcc to all contacts method.
However these attempts continually bring up an error message box claiming that individual addresses are not contactable, even when she knows that they are good.
She recently had Norton AV, with all the bells and whistles installed, and I speculate whether there may be conflicts here with the Norton suite. In any case something is causing OE to behave strangely, even though the system has been checked with Trend Housecall, and all the usual spyware apps.
Has anyone had a similar experience, please?

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Some ISP's see mass emailing

In reply to: OE rejecting messages to known true contacts?

as spam and reject you from being able to do it. Depending on the ISP, as little as ten contacts at a time could be considered to be mass emailing.

I would try to do perhaps five at a time (she can copy and paste the same message to future notices for the next set of five)....and make sure she uses her own email address in the TO: line with everybody else in the BCC line.

Then if there is a warning about anybody in the list, she can narrow it down to only sending that person or persons a separate email to see if that works.

Also....some people may be marked in the address book to only receive text mail instead of html, for security reasons, so I would suggest that she try to send the notice in text format when sending many at once in case that's also an issue.

TONI

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Thanks, Toni.

In reply to: Some ISP's see mass emailing

You have reinforced that the correct method was used, and I have passed on the "text mail only" suggestion to my friend.
Yes, it looks increasingly as though the problem is with her ISP's mail server configuration, and she will be contacting them for an explanation.

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