Windows Legacy OS forum

General discussion

OE rejecting messages to known true contacts?

A friend, running the curent version of OE, has been attempting to send a notification of her new broadband email address to all contacts in her address book, using the proven self addressed, Bcc to all contacts method.
However these attempts continually bring up an error message box claiming that individual addresses are not contactable, even when she knows that they are good.
She recently had Norton AV, with all the bells and whistles installed, and I speculate whether there may be conflicts here with the Norton suite. In any case something is causing OE to behave strangely, even though the system has been checked with Trend Housecall, and all the usual spyware apps.
Has anyone had a similar experience, please?

Discussion is locked
You are posting a reply to: OE rejecting messages to known true contacts?
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: OE rejecting messages to known true contacts?
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.
Collapse -
Some ISP's see mass emailing

In reply to: OE rejecting messages to known true contacts?

as spam and reject you from being able to do it. Depending on the ISP, as little as ten contacts at a time could be considered to be mass emailing.

I would try to do perhaps five at a time (she can copy and paste the same message to future notices for the next set of five)....and make sure she uses her own email address in the TO: line with everybody else in the BCC line.

Then if there is a warning about anybody in the list, she can narrow it down to only sending that person or persons a separate email to see if that works.

Also....some people may be marked in the address book to only receive text mail instead of html, for security reasons, so I would suggest that she try to send the notice in text format when sending many at once in case that's also an issue.


Collapse -
Thanks, Toni.

In reply to: Some ISP's see mass emailing

You have reinforced that the correct method was used, and I have passed on the "text mail only" suggestion to my friend.
Yes, it looks increasingly as though the problem is with her ISP's mail server configuration, and she will be contacting them for an explanation.

Popular Forums

Computer Newbies 10,686 discussions
Computer Help 54,365 discussions
Laptops 21,181 discussions
Networking & Wireless 16,313 discussions
Phones 17,137 discussions
Security 31,287 discussions
TVs & Home Theaters 22,101 discussions
Windows 7 8,164 discussions
Windows 10 2,657 discussions


Enter to win* a free holiday tech gift!

CNET's giving five lucky winners the gift of their choice valued up to $250!