Windows Legacy OS forum

General discussion

Odd 404 Error Problem

by ABJ Justin / September 23, 2008 1:24 AM PDT

I've been having an issue with one of our machines in the office. The problem arrose fairly recently (about a week and a half of so,) everytime the user tries to access Yahoo! Mail Internet Eplorer gives a 404 error. In general surfing there appears to be no problems at all, everything works as expected. I figured possible that the user had blocked something with their personal firewall, however this does not appear to be the case. I tried to access a few other mail sites as well. Hotmail worked just fine, but Gmail gave the same odd 404 error. I then procede to try to install a 3rd party web browser, thinking possibly it was a problem with IE. I installed Firefox (not sure which version) and still on Gmail, and Yahoo Mail I still get the 404 error. Any Ideas?

The machine is a Dell(not sure of the model i can find out if necessary) running XP Home with Internet Explorer 7

If there is any other information that may be needed I can certainly try to get it in as timely a manner as possible. I'm not really in IT here. We are a small enough company I just happen to be one of the more knowledgeable ones.

Discussion is locked
You are posting a reply to: Odd 404 Error Problem
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: Odd 404 Error Problem
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.
Collapse -
Not sure, but
by MarkFlax Forum moderator / September 23, 2008 6:08 AM PDT
In reply to: Odd 404 Error Problem

I would try these steps.

1] Use a temp file cleaner like CCleaner from http://www.ccleaner.com to clear out all temp and TIF files, (Temporary Internet Files).

2] Look at the Hosts file on that computer. Hosts, (no file extension), is found in the C:\Windows\System32\Drivers\Etc folder and is a file that all browsers check first before searching for a web site on the internet. Typically a hosts file will redirect a browser to the home computer itself, so the browser shouldn't display a 404 page, just a blank page, but it is worth a look.

3] Are there any anti-spyware utilities running that would block certain web pages?

4] Do these sites work on other computers in the office?

Others here may have better suggestions.

Mark

Collapse -
hmm..
by ABJ Justin / September 24, 2008 10:59 PM PDT
In reply to: Not sure, but

1) Havent had a chance to run this, just not enough free time yet..

2) Hosts file is all clear

3) No Anti-Spyware on this maching other than what is running on all other workstations. Checked any way, still the same issue.

4) Yahoo Mail, and Gmail both work on the other workstations.

As soon as I get a chance to get back to that machine, I will install and run CCleaner, and let you know of any changes or not.

Thanks for the ideas Mark

Popular Forums
icon
Computer Newbies 10,686 discussions
icon
Computer Help 54,365 discussions
icon
Laptops 21,181 discussions
icon
Networking & Wireless 16,313 discussions
icon
Phones 17,137 discussions
icon
Security 31,287 discussions
icon
TVs & Home Theaters 22,101 discussions
icon
Windows 7 8,164 discussions
icon
Windows 10 2,657 discussions

CNET FORUMS TOP DISCUSSION

Help, my PC with Windows 10 won't shut down properly

Since upgrading to Windows 10 my computer won't shut down properly. I use the menu button shutdown and the screen goes blank, but the system does not fully shut down. The only way to get it to shut down is to hold the physical power button down till it shuts down. Any suggestions?