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NVIDIA GeForce 310M error

by cozdemire / November 22, 2010 6:15 PM PST

My laptop gives error about graphic card. At first it gave messages in an hour about six times. I was so busy with my lessons and I delayed to go to the service. Then I faced with the "blue screen" and immediately I took to the service. They formatted my laptop and problem solved. But the only statement is "It's electronics. Sometimes computers just needs a format."

Then, one month and ten days after the service, it started again. There is NO over-heating. I'm an architecture student and I need a working computer. Not a netbook. I don't even draw 3D drawings, only 2D. What's working so hard the graphic card? It's my exam week and I don't want another one week technical service and format.

Can you please help me? Thanks.

Windows 7 professional 64-bit, Intel i3 2.13GHz, 4 GB RAM.

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Re: blue screen
by Kees_B Forum moderator / November 22, 2010 6:33 PM PST

Computers only need a format, if something is wrong with the software. That has hardly anything to do with the fact that it's electronics.

The problem: it's either a hardware issue or a software issue. Reinstalling the OS solve software issues, so if it helped for 1 month and 10 days it seems not unlikely that it was software. But still it's possible it's a hardware issue and you need to replace the graphic card (or even the whole motherboard if it's an integrated video).

You didn't give enough info to tell anything sensible. Can you tell more, such as:
- what's the exact error you get about the graphic card
- when do you get it
- how can you be sure that there's no overheating
- what info is on the blue screen
- what event log tells about the error


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More details about the problem
by cozdemire / November 22, 2010 7:07 PM PST
In reply to: Re: blue screen

1. Suddenly the screen offs and then a message appears like this: the version number could be different, I found this from the internet. Except the version number, it's the same. Then;
if i running CAD program, it tells "the NVIDIA Open GL Driver encountered an unrecoverable error and must close this application" and I can't even save my drawing.
(*)But sometimes it happens during the normal drag and drop. Like this situations nothing closes.
2. As the (*), i get it several times "before the service" (even playing music with windows media player.) But after the service i get it three times (in 1 month, 10 days) when using CAD program. Today's the 3rd.
3. The case is not hot and the fan speed is normal. It's not getting faster to cooling when i get this error.
4. I gave the notes that i took to the service. But it's about the missing files, hard drive.
5. resource: display nvlddmkm graphic driver has stopped responding and has recovered.

I hope these guides.

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