with a new computer? Sony is telling you, you are out of luck when trying to fix a Windows problem. Call and demand the cds or return it for your money back. This is most likely an OS problem.
I just purchased a new sony vaio notebook computer (VGN-S360)for my son. when we started it the screen states the following (windows root)\system32\ntoskrnl.exe file is corrupt. Any suggestions. I tried going to BIOS and and loaded default values for all setup items to no avail.
There were no recovery disks with this computer.
Operating system is XP home.

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