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(NT) question re turning off computer

Before HP had me do this recovery thing...I would turn off at night and it would go off in under 1 it is taking up to 5 is like frozen and then it finally goes thru the turn off process....what do I need to do to fix this????

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In reply to: (NT) question re turning off computer

Describe this recovery 'thing' HP made you do. Be as technical as possible and try to describe everything with as much detail as you can.

Longer shut down times could be a result of a lot of things the way you describe makes me wonder if your system is backing itself up every time you shut down resulting in slower power down processes.

That's just my theory.

So yeah try to give us a little more detail so someone can help you out

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In reply to: Uhh...

they had me do a application took 30 minutes..then I had to start as new...signing up etc...except that I could skip the internet sign up since I still have the cable and I had to re intsall my games and adwares and norton like started new bit without deleting all the things..I still had my mozilla and my bookmarks too..but no downloads I had pictures were still in my pictures though. sooooo...hope that helps..I went to PC help and tools and the application recovery per the HP tech...

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I see...

In reply to: recovery

Well that does help a lot now we know that HP's technical support arent as stupid and ungreatful as we all think them to be.

If you dont know what you just did with the recovery it pretty much restored your OS (window what ever version you're useing) back to it's factory standards.

It could be PEBKAC but i doubt it...

Here try these insider secrets from our wonderful friends at Cnet (send endorcement money to this address...)

that could help a bit. or try closeing all the programs manually before shutting down and also the ones that run in the background. bottom right corner by defualt where your clock is should be a bunch of icons. called the task tray or something right click and choose close or exit. that should reduce shut down time cause you've already closed it all.

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