Describe this recovery 'thing' HP made you do. Be as technical as possible and try to describe everything with as much detail as you can.
Longer shut down times could be a result of a lot of things the way you describe makes me wonder if your system is backing itself up every time you shut down resulting in slower power down processes.
That's just my theory.
So yeah try to give us a little more detail so someone can help you out
Before HP had me do this recovery thing...I would turn off at night and it would go off in under 1 minute...now it is taking up to 5 minutes..it is like frozen and then it finally goes thru the turn off process....what do I need to do to fix this????