To save the files, we do that BEFORE we perform the factory install. But for photos please try the demo of http://www.datarescue.com/photorescue/
I had a power cut and when restored message on screen was "windows could not start because the following file is missing or corrupt : windows root system32/hal.dll
Please reinstall a copy.
I tried to restore but eventually lost patience and went for a factory restore knowing would lose all unsaved files.
Is there any way of recovering these files quite a lot of photos & music.
Once restarted number of viruses & worms on system inc sasser