"To end the Blaster worm process
1. Press Ctrl+Alt+Delete.
2. Click the Task Manager button.
3. Click the Processes tab.
4. Click the Image Name column header to sort the processes alphabetically by name.
5. Look for a process named Msblast.exe. If you find it, click the name to select the process, and then click the End Process button.
6. Close the Task Manager."
What my take on this is this. Gateway owes you a new OS CD that, when installed is not immediately infected.
Call and ask for it. You have defective material and if under warranty should ask for replacemnts or a full refund.
Trying to get rid of these two virus's.I have installed and ran AVG Free version found nothing.Ran stinger and nothing.Ran Sasser and Blaster removel tools and nothing.Ran Adaware and spybot and removed a few things but NT/Authority keeps shutting me down and restarting puter.I have many critical updates to download but keep getting shut down before completion.
Also trying to download zone alarm but the bug shuts down the OS before download completes.Can anyone send me a BIGGER HAMMER?
Windows xp Gateway 300 att dialup connection.